Return & Refund Policy

At UniFootball Store, customer satisfaction is important to us. We want you to shop with confidence, knowing that we offer a straightforward return process.

30-Day Return Policy

You may return eligible items within 30 days of receiving your order.

To qualify for a return:

• The item must be unused and unworn.

• All original tags and labels must remain attached.

• The item must be returned in its original packaging.

• Proof of purchase or order confirmation may be required.

Once your return is received and inspected, we will notify you regarding the approval of your refund or exchange.

Failure to meet the above conditions may result in a partial refund being issued.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item received is defective.

• The wrong item was shipped.

• The product was damaged during transit.

If the return is due to an error on our part, we will provide an appropriate solution, including replacement or refund.

Personalized & Customized Jerseys

Customized and personalized products are made specifically according to customer requests and therefore cannot be returned or refunded unless:

• The item arrives damaged.

• The customization differs from the information submitted during checkout.

• We made an error during production.

Personalized products include:

• Custom player names

• Custom numbers

• Special patches

• Personalized printing requests

If there is an issue with a customized product, please contact us within 48 hours of delivery and include clear photos of the issue.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Order number

• Description of the issue

• Clear photographs showing the problem

Our team will review your request and provide a suitable resolution.

Refund Processing

Approved refunds will be returned to your original payment method.

Please allow:

• 3–5 business days for processing

• Additional time depending on your payment provider

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: footballjerseyhub@hotmail.com

Website: www.unifootballstore.com

Thank you for shopping with UniFootball Store.